Record Your Extension's Voicemail Greeting
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Modified on: Wed, Jan 24, 2024 at 3:18 PM
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To record your greeting, follow the steps for one of the two methods:
Update Online through the Freshphone Hub:
Step 1
Step 2
Select the Voicemail option from the left menu.
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NOTE: If you are logged in as an account administrator, you will need to go to extensions and select the desired extension first.
Step 3
Select the Greetings option on the right side of the screen
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Step 4
You can listen to the greeting by pressing the play button
Select the three line menu if you would like to delete the recording
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Step 5
Press the microphone button when you are ready to record your greeting.
NOTE: You may need to give permission for your device's microphone to be used
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Update from Freshphone Talk App or Phone:
Step 1
- Pick up your handset and dial "*98" or hit the mail button (looks like an envelope).
Step 2
Enter your mailbox number (typically your extension number) and the password.
If you do not have the password, please contact support.
NOTE: If you are using the default password, you will need to enter a new one or the system will walk you through the setup process again next time.
Step 3- Press "0" for mailbox options.
Step 4
- Press the number corresponding to the greeting you want to record.
Step 5
Step 6
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