This guide will explain the difference between the various styles of headsets.

NOTE:


Not all headsets are compatible with all models of desk phones. Grandstream has a published list of compatible headsets, but the list is not exhaustive.

Fit Type


The first step to determining which headset you might want is to look at the fit type. There are two main styles of wear for headsets


Over / On-Ear

In-Ear






Interface / Connection Type


RJ9 + Cable


These headsets sometimes require an RJ9 adapter like the one pictured below. They plug into the headset port in the back of the phone.  They are usually a less expensive option as they are a wired headset. 


Calls may be answered or initiated by pressing the headset button on the desk phone.


Pros

Cons

  • Less expensive
  • Good connection
  • Wired headset
  • Adapter may be required



EHS Headsets


EHS headsets have a base that connects to the phone through an RJ9 port. They are usually a more expensive option, but offer the flexibility of a wireless headset. The headset usually has a very good range from the base. 


Calls may be answered or initiated by pressing the headset button on the desk phone, but there is an option for a headset lifter that allows calls to be answered from the headset.



Pros

Cons
  • Wireless headset
  • Good range and connection
  • Optional remote answer (with lifter)
  • More expensive
  • More complicated setup
  • Additional cables required
  • Headset requires charging



Bluetooth Headsets


All Bluetooth headsets connect via the wireless Bluetooth receiver on the desk phone. Bluetooth headsets are wireless, but they have a more limited range from the desk phone.


Calls may generally be answered by pressing a button on the headset itself.  



Pros

Cons
  • Wireless headset
  • Simple connection and pairing
  • Often less expensive
  • Medium range
  • Headset requires charging


If you need help, you can connect a Bluetooth device to your phone with this guide.