End User

Gives you the tools to use and maximize your FreshPhone service!

Connect your Bluetooth Device to your Phone
To connect your Bluetooth device to your phone, follow these steps: Step 1 Ensure that your Bluetooth headset is in Discovery or Pairing mode.   ...
Wed, Oct 16, 2019 at 12:26 PM
Reboot your Phone
To reboot your phone, follow these steps: Step 1 Press the Center Button on your phone's Directional Pad. Step 2 Using the Directional Pad...
Wed, Oct 16, 2019 at 12:27 PM
Troubleshooting Guide
To troubleshoot your problem, follow these steps: Step 1: Define The Problem If applicable, see if you can duplicate the issue to better define the...
Wed, Oct 16, 2019 at 12:27 PM
Use The Follow Me Feature To Forward
To use Follow Me, follow these steps. For a description of what Follow Me is, view this page. Step 1 Log in to your Hub User Portal.  Step 2 ...
Mon, Nov 18, 2024 at 1:56 PM
Change Your Voicemail Password
To change your voicemail password, follow these steps. NOTE: There are two ways to accomplish this. Option #1 The fastest way to change your passwo...
Wed, Dec 27, 2023 at 2:46 PM
Change Your Voicemail's Email Address
To change the email address to which voicemails are sent, follow these steps.   Step 1 Login to your User Portal. For how to access User Portal, v...
Wed, Oct 16, 2019 at 12:32 PM
Transfer on the DP720 Cordless Phone
 To transfer on your cordless DP720 Phone, follow these steps: Step 1 After you answer a call on the handset, select Options by pressing the ...
Wed, Oct 16, 2019 at 12:33 PM
Determine Your Phone's IP Address
An Internet Protocol (IP) Address is the number assigned to a device in a computer network that communicates using internet protocol. To find your phone&#...
Wed, Oct 16, 2019 at 12:36 PM
Headset Types
This guide will explain the difference between the various styles of headsets. NOTE: Not all headsets are compatible with all models of desk phone...
Wed, Oct 16, 2019 at 12:37 PM
Block or Blacklist a Number
There are two ways to blacklist a number on your system. To block unwanted callers, perform one of the following: Feature Codes From a system phone,...
Wed, Dec 28, 2022 at 9:39 AM