This guide will help account administrators whitelist an IP through Freshphone Hub.


Note:

This process happens automatically for locations with provisioning desk phones. If you use the mobile or desktop app, you may need to follow these steps to ensure full functionality.



Step 1



Step 2

  • You will see your IP address listed followed by either Approved IP Address or Unapproved IP Address (example below).


  • If it is unapproved, click the APPROVE IP button.