
This guide will help account administrators whitelist an IP through Freshphone Hub.
Note:
This process happens automatically for locations with provisioning desk phones. If you use the mobile or desktop app, you may need to follow these steps to ensure full functionality.
Step 1
Go to IP Addresses in the Account section of Hub

Step 2
You will see your IP address listed followed by either Approved IP Address or Unapproved IP Address (example below).

If it is unapproved, click the APPROVE IP button.