Administrator

Empowers the designated network administrator to make changes to your FreshPhone service!

Connect your Phone to Freshphone's Provisioning
To connect your phone to Freshphone's provisioning, follow these steps: Step 1 Determine the phone model. Model name is located on the ...
Wed, Jan 31, 2024 at 5:12 PM
Record Your Auto Attendant (IVR) or System Greeting
Steps for how to record your Auto Attendant / IVR Greeting. NOTE: Auto Attendant / IVR is NOT the same as your extension's personal voicemail ...
Wed, Apr 12, 2023 at 3:22 PM
Find the Fastest DNS Server Near You
This guide will help you to identify the fastest DNS servers available for your network to utilize. Namebench runs a fair and thorough benchmark using your...
Wed, Oct 16, 2019 at 1:03 PM
Tips for Managing Voicemail
This guide offers helpful tips on managing your voicemail space on your phone system. Educate Educate your users on the limit of your voice recording s...
Wed, Oct 16, 2019 at 1:06 PM
Recording A Good Auto Attendant Greeting
This guide will help you record an Auto Attendant (also known as an IVR or Digital Receptionist) greeting by telling you best-practices and answering freq...
Thu, Oct 17, 2019 at 3:18 PM
Re-Register your Cordless Phone to the Base
To register your DP720 handset to the DP750 base, follow these steps: Step 1 On the DP750 Base station, press and hold the Radio/Page button (in t...
Wed, Oct 16, 2019 at 1:07 PM
Set Up Your WP820 WiFi Phone
To set up your new WP820 Wifi phone, see the following information. NOTE The WP820 has a charging station, but not a base station   The WP820 connect...
Wed, Oct 16, 2019 at 1:08 PM
Holiday Strategies
This guide explains the four ways you can approach business holidays on your Freshphone system. These strategies are No Change, Normal Closed, Generic Hol...
Mon, Nov 11, 2019 at 9:59 AM
Set Your Phone's Programmable Shortcut Keys In Hub
To configure programmable keys and settings, follow these steps: Step 1 Log into your Freshphone Hub. If you don't know your password, use ...
Mon, Sep 18, 2023 at 12:58 PM
Access Your Admin Portal / Freshphone Hub
For an intro and overview of the Freshphone Hub, see the following: Note: This guide is for your Freshphone account managers and administrators and s...
Mon, Nov 21, 2022 at 2:09 PM