To learn about adding users to your company's Freshphone Hub, view this guide:
Individuals Vs Managers:
When you log into hub.freshphone.com and select the Team menu option...
You will see two tabs for Individuals and Managers.
You will see two tabs for Individuals and Managers.
Individual users - For extension specific tasks such as Voicemail, Follow Me, Call History, etc. (Click to view guide).
Manager users - For system level items such as Extensions, Phones, Numbers, Contacts, Billing, Porting, Team, Account info, etc. (Click to view guide)
Add User:
Click the Add Team Member button to begin.
Fill out the basic info for the person. The cell phone number is optional.
Choose a Linked Extension. This is the for the device and voicemail that this person uses.
Enter their unique email address. It cannot be the same as a previously used email address.
Enter a new, secure password. This can be changed later.
Choose the user's role, and click Save Team Member.
