To learn about adding users to your company's Freshphone Hub, view this guide:
Individuals Vs Managers:
When you log into hub.freshphone.com and select the Team menu option...
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You will see two tabs for Individuals and Managers.
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You will see two tabs for Individuals and Managers.
Individual users - For extension specific tasks such as Voicemail, Follow Me, Call History, etc. (Click to view guide).
Manager users - For system level items such as Extensions, Phones, Numbers, Contacts, Billing, Porting, Team, Account info, etc. (Click to view guide)
Add User:
Click the Add Team Member button to begin.
Fill out the basic info for the person. The cell phone number is optional.
Choose a Linked Extension. This is the for the device and voicemail that this person uses.
Enter their unique email address. It cannot be the same as a previously used email address.
Enter a new, secure password. This can be changed later.
Choose the user's role, and click Save Team Member.