FAQ's
Quick and convenient answers to all of our most frequently asked questions.
A: There are two great ways to host a conference call! 1. Take advantage of the conference functionality from the phones themselves. While on a ...
Wed, Oct 16, 2019 at 1:44 PM
A: Parking Lot time is defaulted to 45 seconds, after which the call rings back to the original extension. This time can be changed upon request by submi...
Wed, Oct 16, 2019 at 1:44 PM
A: Freshphone can and does control what your Caller ID ("CID") shows to the receiving party when you place a call. Freshphone cannot ensure tha...
Wed, Oct 16, 2019 at 1:45 PM
A: By default, all your numbers with Freshphone have a Privacy Manager configured. This Privacy Manager will prompt the user to to enter their phone numb...
Wed, Oct 16, 2019 at 1:46 PM
A: Yes! Download, edit, and print corresponding attached document.
Wed, Oct 16, 2019 at 1:47 PM
A: Each of the voicemail greetings serve a specific purpose: Unavailable - Plays when calls to your extension go unanswered Busy - Plays when you...
Wed, Oct 16, 2019 at 1:47 PM
A: Similar to spam emails, spam calls are a pervasive problem, affecting users across the telecom industry. Freshphone takes measures to help address ...
Thu, Mar 12, 2020 at 4:50 PM
A: Freshphone's Fax Delivery service sends a fax to your destination number via your email client. Fax Delivery will attempt to send each fax up to 3...
Wed, Oct 16, 2019 at 1:51 PM
A: The Terms of Service covers this question in depth. It is your responsibility to make sure your 911 location is up-to-date. You must inform Freshphone...
Thu, Oct 24, 2019 at 5:29 PM